Privacy Policy
Last Updated: 21 October 2025
1. Introduction
MMC Agency (Meep Meep Creative Limited) (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
We are the data controller responsible for your personal data. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
Contact us via email, phone, or contact forms
This may include:
Name and contact details (email address, postal address, phone number)
Communications with us
2.2 Information We Collect Automatically
When you visit our website, we automatically collect:
Device information (IP address, browser type, operating system)
Usage data (pages viewed, time spent, links clicked)
Location data (approximate geographic location based on IP address)
Cookies and similar tracking technologies (see our Cookie Policy)
2.3 Information from Third Parties
We may receive information about you from:
Social media platforms (if you connect your account)
Analytics providers
Marketing partners
3. How We Use Your Information
We process your personal data for the following lawful purposes:
3.1 Contract Performance
Delivering services you’ve requested
3.2 Legitimate Interests
Improving our website and services
Conducting analytics and research
Preventing fraud and ensuring security
3.3 Legal Obligations
Complying with legal requirements
Responding to lawful requests from authorities
3.4 Consent
Sending marketing communications (where required)
Using certain cookies and tracking technologies
Processing special category data (if applicable)
4. Legal Basis for Processing
We only process your personal data when we have a legal basis to do so:
Consent: You have given clear permission
Contract: Processing is necessary to fulfill our contract with you
Legal obligation: Processing is required by law
Legitimate interests: Processing is necessary for our legitimate business interests, balanced against your rights
5. Sharing Your Information
We may share your personal data with:
5.1 Service Providers
Hosting and IT service providers
Email service providers
Analytics providers
Customer support platforms
5.2 Legal Requirements
We may disclose your information if required by law or to:
Comply with legal processes
Protect our rights and property
Prevent fraud or security issues
Protect user safety
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
We do not sell your personal data to third parties.
6. International Transfers
Your personal data may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we transfer data internationally, we ensure adequate protection through:
EU-UK adequacy decisions
Standard Contractual Clauses
Other approved transfer mechanisms under UK GDPR
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Account information: Retained while your account is active and for 6 years after closure
Marketing data: Retained until you unsubscribe or object
Website analytics: Typically retained for 26 months
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
8.1 Right to Access
Request a copy of the personal data we hold about you.
8.2 Right to Rectification
Request correction of inaccurate or incomplete data.
8.3 Right to Erasure
Request deletion of your personal data in certain circumstances.
8.4 Right to Restrict Processing
Request that we limit how we use your data.
8.5 Right to Data Portability
Receive your data in a structured, commonly used format.
8.6 Right to Object
Object to processing based on legitimate interests or for direct marketing.
8.7 Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
8.8 Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
9. Exercising Your Rights
To exercise any of your rights, please contact us at:
Email: hello@mmcagency.co.uk
We will respond to your request within one month, or inform you if we require an extension.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against:
Unauthorised access
Accidental loss
Destruction or damage
Unlawful processing
Security measures include encryption, access controls, secure servers, and regular security assessments.
11. Children’s Privacy
Our services are not directed at children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.
12. Cookies
We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.
You can control cookies through your browser settings, though some features may not function properly if you disable cookies.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Posting the updated policy on our website
Updating the “Last Updated” date
Sending email notifications for material changes (where appropriate)
We encourage you to review this policy periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MMC Agency
Email: hello@mmcagency.co.uk
16. Your Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.